FAQ

Type /setup and pick a module, or open the web dashboard. Each module is separate, so turn on only what you'll use. Getting started walks you through it.

Because it creates channels, manages roles, applies timeouts and reads the audit log. Asking for Administrator is simpler than asking for each permission separately. You can take it away, but whatever depends on those permissions will stop working.

Yes, almost everything. Premium modules (Marin Security, AI tickets and Custom AI personality) are turned on per server and arranged directly with us. More in Premium.

No. The prefix is > in every server. / commands work the same everywhere.

It's almost always role hierarchy. Discord only lets a bot touch roles below its own. Move Marin's role up in Server Settings → Roles. It's explained in Getting started.

Because verification always ends with a review by your server's staff, even if the portal found nothing odd. If it's been a while, talk to that server's staff. Marin doesn't decide for them.

Portal links last 30 minutes and only work once. Go back to the verification channel and start over to get a new one.

No. Marin never asks for your Roblox or Discord password. Verification only uses public Roblox data and a phrase you put in your bio. If something asks for a password in Marin's name, it isn't Marin.

Not as-is. It keeps an encrypted code derived from your IP and device, and uses it to see whether two verifications in the same server come from the same place. From your IP, only the country is kept. Full details are in the privacy policy.

/addspot puts someone in a spot, /swap swaps two spots and /clearspot empties one. Administrators and the roles that manage the leaderboard can use them.

A period during which you can't be challenged. /score applies it on its own after a set (to the winner after a normal result and to the loser after a walkover), for the hours you set in /setup → Score. An administrator can also give it manually with /protection.

Type >ask and your question. To keep talking, reply to Marin's message without typing >ask again. It comes turned on and an administrator can turn it off.

For a while. Each conversation is kept for 2 hours so you can reply to it. Separately, it can note important server matters, like a recurring problem or a staff decision, and those notes last 30 days. The exact periods are in the privacy policy.

In /setup → Premium Modules → Ask Assistant, or from the web dashboard. That switch doesn't need Premium. When you turn it off, Marin also stops saving the server's messages.

With text commands: >blacklist @user [duration] [reason] and >unblacklist @user. Only administrators can use them.

In /setup → Moderation pick moderation roles (they work for every command) or roles for each command. See how Moderation decides.

It's Premium, so first we turn it on for your server. Then type >security in your server: the panel shows what is missing and has buttons to turn on Anti-Raid and Anti-Nuke.

A role the server owner appoints so someone can change security settings and restore backups without handing over the server. It's chosen in >security → Security Access.

From the requests page. You sign in with Discord so we know the account is yours, and you can also ask for a copy of your data there.

Tell us in the support server: which command you used, what you expected and what happened.